Dogs normally have excellent vision in low light situations, therefore they do not require any help to see where they are going in the dark. Illuminating the area directly in front of a dog may actually blind them to any potential hazard in the darkness beyond the illuminated area. Our dog lights are designed to increase your dog's visibility at night so you can keep track of them in the dark and more importantly, so that oncoming motorists are alerted to your dog as early as possible should your dog stray onto the roadway.
None of our dog lights direct a significant amount of light into the dog's field of vision. Our dog lights are intended to direct most of the light underneath, to the sides, or behind the dog to avoid hindering their night vision while enabling them to be seen from virtually any direction by you and approaching motorists.
No! Absolutely Not! The SEA DOGG collar is not to be used as a life jacket or life preserver for any dog. The collar only provides some extra buoyant support to a dog's neck in the water. The collar will not keep your dog afloat in the water. For deep water acitivities, or if your dog is a poor swimmer, please have your dog wear a reliable canine life vest/pfd and observe your dog at all times.
No! Absolutely Not! The SEA DOGG collar is designed to be worn around a dog's neck only and is not to be used as a life jacket/preserver. If you want a life jacket for your dog, please buy a reliable canine life vest/pfd for your dog.
Orders are charged a shipping fee based on the type and quantity of each item and is calculated during the PayPal ordering process prior to finalizing payment.
Orders to the U.S.A. are shipped by Air Mail with an estimated delivery time of 4 to 10 business days.
Orders within Canada are shipped by Expedited Parcel with an estimated delivery time of 3 to 6 business days.
Orders to the U.K. , Australia, and other countries are shipped by International Air Mail with an estimated delivery time of 4 to 10 business days.
Shipments may be delayed by the postal service in Canada or the destination country and/or by the Customs clearance process, and/or other reasons beyond our control. Please note that the postal service may be considerably slower in December during the Christmas season and orders may easily be delayed by a week or more. Shipping fees are non-refundable.
If you wish to obtain a refund or exchange, please contact customer service by email at email@example.com within 14 days from purchase date.
If the product appears to be defective, you can return it to us and if we find it to be defective we will issue a refund or exchange.
If the product is not defective and you request a refund, return it in re-saleable condition within 30 days from purchase date. Upon receipt of the returned product we will refund the purchase price (excluding shipping fees).
A refund or exchange will not be issued if a returned product shows any sign of damage, tampering, unauthorized repair, or missing parts.
We do not guarantee the longevity of the pre-installed batteries in our dog light products. Accidental powering on may occur during shipping and shorten battery life. We do not issue refunds or exchanges based on weak or dead batteries. Please refer to the product webpage on this site for details on battery replacement or email us.
We do not consider damage suffered by our Sea Dogg Buoyant Swim Collar from use as a product defect or failure. The collar will inevitably become scratched, marred, punctured, or torn from normal use. This type of damage will not affect the buoyant property of the collar as long as it stays intact.
We accept no liability for any damage, injury, or claim resulting from the use of our products.
We want to provide you with the best possible customer service, before and after the sale. If you have any questions or concerns regarding your purchase or our products, please email us.
A reflective collar or vest will only alert oncoming motorists to your dog once your dog is in the path of the vehicle's headlights. This could be devastating if the vehicle is travelling at high speed or your dog runs onto the road from the side as the driver may not have enough time to react. A dog light captures the driver's attention well in advance of your dog crossing in front of the headlights and makes your dog visible even when approaching the road from the side.
Also, a reflective collar does not allow you to keep track of your dog in the dark unless you shine a flashlight over the entire area hoping the beam reflects off your dog's collar. A dog light allows you to locate your dog immediately. A reflective collar or vest is very effective as an extra layer of protection near roads but is best paired with a dog light for maximum visibility at night.
Yes. The SEA DOGG collar is made of closed-cell foam material so a puncture will not affect the buoyant quality or effectiveness of the collar. If the collar is severely damaged to the point where it no longer fits properly or may potentially come apart, replace it with a new one.